What do I have to do in order to play at the 21 Black Jack Online Casino?

In Order to play at the 21 Black Jack Online Casino you must first download our FREE software from download page.

The reason why we have a download version casino is because downloading the software to your PC makes the games much quicker and more stable than playing them in you own browser, due to the fact that all the casino graphics and multimedia affects are already installed on your computer, and only small packets of information are transferred between you computer and our servers in Antigua. This makes 21 Black Jack Online Casino faster and the gaming experience more fun reliable.


How long is the download process?

The average download time is 12-15 minutes using a standard 33KBS modem. In cable and ADSL connections download takes no more than 2 minutes. You have to remember that download is only necessary for the first time you play at the casino, after that – the program is available from your computers ‘Start’ menu and/or your computer’s desktop.


What's the name of the downloaded setup program?

SetupCasino.exe.


Do I have to download every time I want to play?

Absolutely Not. You only need to download and install the casino once. The downloaded file is a small file of about 5MB, containing 6 games: Blackjack, Roulette, Craps, Video Poker, Slots and Caribbean Poker. After installing the file, the casino is accessible from your ‘Start’ menu.


After downloading the software, what do I do next?

Double-click the icon of the downloaded program, SetupCasino.exe. The installation wizard will guide you through the entire installation process.


What are the minimum system requirements?

Windows 2000, Windows 98, Windows NT or Windows 95
Pentium 100MHz
8MB RAM
SVGA Monitor, 256 colors
At least 10MB free Hard Disk Space

For optimal results, set your monitor to high color (16 bit) and 800x600 resolution.


Can I use 21 Black Jack Online Casino with a Mac computer?

For a Mac version, please write to us at support@21blackjackonlinecasino.com for detailed instructions on the installation procedure.


How do I use 21 Black Jack Online Casino with AOL?

AOL users can use the 21 Black Jack Online Casino software with AOL version 3.0 or later.


What should I do if I receive a message “Account not found. Please verify your account information and try again."?

It is possible that you are trying to enter the DEMO mode casino with a REAL mode username and password or enter a REAL mode game with a DEMO username and password. If you can’t log into the casino, please send us your registered name, address, phone number and email to support@21blackjackonlinecasino.com and request your username and password, or just call our customer service toll free number at 1-877-297-4594.


What should I do if I can’t find the 21 Black Jack Online Casino icon on my desktop?

If the 21 Black Jack Online Casino icon is not on your desktop and you can’t remember where you saved it, please follow these steps:

  • Click on the START menu at the bottom left corner of your screen.
  • Choose ‘Find’ than ‘Files or Folders’.
  • Where is says ‘named’, type ‘21 Black Jack Online Casino.exe’ and click ‘Find now’.
  • The computer will now search for the file.
  • If you get a file under the name ‘21 Black Jack Online Casino.exe’ in the bottom with window, it means that the file was found. Double click on it to immediately run it or Right click on mouse button and choose ‘Create shortcut’ to create a shortcut for it on you desktop.
  • If the computer has finished the search and there is no file name in the window, it means that the file was not found. In this case if you do not have another hard drive (except c:) you will have to repeat the download process